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Our customer service is currently very busy and is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience during this period.

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Your satisfaction is our priority and we’re committed to answering all your questions within 48-72 business hours*. In order to be able to guarantee these deadlines, we kindly ask you to send us a single detailed request.

*Excluding French public holidays

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